Japanese Speaking Quality Evaluation Analyst

Role Information

  • Location: Exeter, Devon, England
  • Sector: Call Centre and Customer Service
  • Contract: --Select One--
  • Start date:
  • Salary: Up to £18122.2900 per annum + benefits
  • Languages: Japanese

Job Description

Japanese Speaking Quality Evaluation Analyst

Basic Salary £18,122.29


Full-Time Permanent

Our client, an international quality call analyst’s organization, is looking for a Japanese speaking Quality Evaluation Analyst to join their team in Exeter.

What you’ll do:

  • Analyse customer to client telephone calls and written communication
  • Provide feedback to policies and appropriate procedures used to enable the Client to deliver outstanding customer service
  • Provide accurate and actionable feedback in their service delivery and quality, according to the specifications
  • Ensure the evaluations are completed in a timely manner
  • Attend training to support your role and achieve required standards of competence
  • Comply with all policies and procedures

What you’ll need:

  • Fluent in Japanese and English
  • Be able to work within a high-pressure environment
  • Be able to multi task
  • Highly effective communication skills
  • Interest in technology would be a plus

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

Apply Now

Apply Now

Upload CV

Upload Cover Letter (Optional) (docx/pdf)

Contact Us