Dutch Speaking Business Development Representative

Information
  • Location: Yeovil, Somerset, England
  • Sector: Retail
  • Contract: --Select One--
Job Description

Dutch Speaking Business Development Representative

£19,500 (up to £30,000 OTE) + benefits

Yeovil, Somerset area

Full-time Permanent

Kerr Recruitment is operating on behalf of our client which is in the manufacturing industry and sell an extensive range of products. They are looking for a Dutch speaking Business Development Representative to join their team. The ideal candidate will look after existing business as well as seek new business.

Working hours 8.30 am-5.30 pm Monday to Friday

Responsibilities:

  • Work towards individual, departmental and business targets and objectives
  • To retain, develop and grow existing accounts in your territory by presenting products, offers and services to customers through excellent communication and listening skills
  • Executing excellence and call objectives when working through call cycles with the aim to develop your existing customers and customer retention
  • To translate, diagnose and action all customer request in order to achieve total customer satisfaction
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
  • Track and record activity on accounts and help to close deals to meet these targets.
  • Work with technical staff and other internal colleagues to meet customer needs
  • Lead generation - Cold call as
  • Identify potential clients, and the decision makers
  • Participate in pricing the solution/service.
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

Skills:

  • Fluent in Dutch and English
  • Positive attitude
  • Target driven
  • Strong communication skills
  • Good at building relations
  • Tenacity and persistence
  • Previous experience in a sales environment would be beneficial

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
  • The closing date for applications will be the 25th of March 2019

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On-board Logistics Planner

Information
  • Location: Fareham, Hampshire, England
  • Sector: Logistics Distribution and Supply Chain
  • Contract: --Select One--
Job Description

On-board Logistics Planner

6 months contract

£18K-£25K pro-rata (based on experience)

Full time - Fareham

Our client, a global company within the airline sector, is looking for someone to join their team in Fareham. This person will be responsible for the stowage and equipment packing plans to enable the safe, correct and efficient loading, and delivery of the in-flight customer proposition.

Key tasks

  • Co-ordinates the development of aircraft stowage plans within a defined area of responsibility for any change to in-flight product, and/or customer proposition through liaison with relevant stakeholders.
  • Approves proposals for changes to the customer proposition
  • Ensures effectiveness and legality of stowage plans.
  • Responsible for continuously improving the delivery of product to customers
  • Ensures the effectiveness of in-flight service routines
  • Respond to feedback from Cabin Crew and Caterers
  • Works with colleagues and stakeholders in provision of ad-hoc analysis
  • Ensures the continuous development and learning of the Onboard Logistics Function
  • Participates in new aircraft working groups to ensure that galley plans are appropriate to allow the delivery of current and future in-flight product.
  • Work with key stakeholders to evaluate weight-reduction opportunities, reducing fuel cost.

Requirement

  • Able to multitask and prioritise
  • Analytical skills
  • IT systems knowledge would be ideal
  • Experience in using galley planning system or related application would be ideal
  • Knowledge of aircraft configurations would be ideal
  • Knowledge of airline industry would be ideal

Please note:

  • If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies.
  • We will keep your application for 12 months. If you would like us to stop processing your data before that time please inform us by sending an email to info @ kerr - recruitment . co . uk

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German or French speaking Sales Administrator

Information
  • Location: Chertsey, Surrey, England
  • Sector: Manufacturing and Production
  • Contract: --Select One--
Job Description

German or French speaking Sales Administrator

Chertsey, Surrey

£28K to £30K + benefits

Permanent Full-time

Our client, an international manufacturing company, is looking for an experienced German or French Sales Administrator to join their team.

What you’ll do:

  • Handle and resolve customer complaints promptly
  • Co-ordinate sales orders from customers, including facilitating account creation, placement of purchase orders on the factories and managing inventory levels
  • Enter, validate and manage sales orders via CRM system
  • Obtain, maintain and monitor customer forecasts for planning purposes
  • Working closely with different department e.g. sales, manufacturing and logistics team
  • Process returns and liaise with customers with respect to quality issues

What you’ll need:

  • Fluent German AND/OR French, spoken and written
  • Strong communication and analytical skills
  • Excellent understanding of sales order processing and logistics processes
  • Ability to multi-task and work cross-functionally with minimum supervision
  • Good working knowledge of Oracle or similar MRP systems would be ideal
  • Good working knowledge of Microsoft package; especially excel, word and outlook

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Japanese Speaking Quality Evaluation Analyst

Information
  • Location: Exeter, Devon, England
  • Sector: Call Centre and Customer Service
  • Contract: --Select One--
Job Description

Japanese Speaking Quality Evaluation Analyst

Basic Salary £18,122.29

Exeter

Full-Time Permanent

Our client, an international quality call analyst’s organization, is looking for a Japanese speaking Quality Evaluation Analyst to join their team in Exeter.

What you’ll do:

  • Analyse customer to client telephone calls and written communication
  • Provide feedback to policies and appropriate procedures used to enable the Client to deliver outstanding customer service
  • Provide accurate and actionable feedback in their service delivery and quality, according to the specifications
  • Ensure the evaluations are completed in a timely manner
  • Attend training to support your role and achieve required standards of competence
  • Comply with all policies and procedures

What you’ll need:

  • Fluent in Japanese and English
  • Be able to work within a high-pressure environment
  • Be able to multi task
  • Highly effective communication skills
  • Interest in technology would be a plus

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Norwegian Quality Evaluation Analyst

Information
  • Location: Exeter, Devon, England
  • Sector: Call Centre and Customer Service
  • Contract: Full Time
Job Description

Norwegian Quality Evaluation Analyst

Basic Salary £18.1K + Benefits

Exeter

Full-Time Permanent

Our client, an international outsourcing company, is looking for a Norwegian speaking Quality Evaluation Analyst to join their team in Exeter.

What you’ll do:

  • Analyse customer to client telephone calls and written communication
  • Provide feedback to policies and appropriate procedures used to enable the Client to deliver outstanding customer service
  • Provide accurate and actionable feedback in their service delivery and quality, according to the specifications
  • Ensure the evaluations are completed in a timely manner
  • Attend training to support your role and achieve required standards of competence
  • Comply with all policies and procedures
  • Support the Team Leader and carry out other general duties

What you’ll need:

  • Fluent in Norwegian and English (spoken and written)
  • Be able to work within a high-pressure environment
  • Be able to multi task
  • Highly effective communication skills

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Treasury/Settlements Officer (Mandarin)

Information
  • Location: West London, London, England
  • Sector: Banking
  • Contract: --Select One--
Job Description

Treasury/Settlements Officer (Mandarin)

London

Salary up to £45K (based on experience) + benefits

Full-Time Permanent

Our client, a multinational financial services company, is looking for a Mandarin speaking Treasury/Settlements Officer to join their new office in London.

What you’ll do:

  • Reporting on cash flows and liaising with relevant departments regarding cash/funding requirements.
  • Checking and then processing payment instructions, ensuring completeness and compliance.
  • Reconciliation of loans, booking deposits at correct rates.
  • Management and hedging of FX exposures.
  • Handling queries e.g. SWIFT payment requests, Audit letters, Repayments, Receipts, statement reconciliation.
  • Discuss with Treasury Manager any payment issues and resolve accordingly.

Skills:

  • Business level in Mandaring and English is a MUST
  • Proven experience working within a Treasury department, ideally within a bank or commodity house
  • Excellent communication and organisational skills
  • Strong IT skills with good working knowledge of MS office products

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Korean Speaking Quality Evaluation Analyst

Information
  • Location: Exeter, Devon, England
  • Sector: Call Centre and Customer Service
  • Contract: --Select One--
Job Description

Korean Speaking Quality Evaluation Analyst

Basic Salary £18,122.29 + Benefits

Exeter

Full-Time Permanent

Our client, an international outsourcing company, is looking for a Korean speaking Quality Analyst to join their team in Exeter.

What you’ll do:

  • Analyse customer to client telephone calls and written communication
  • Provide feedback to policies and appropriate procedures used to enable the Client to deliver outstanding customer service
  • Provide accurate and actionable feedback in their service delivery and quality, according to the specifications
  • Ensure the evaluations are completed in a timely manner
  • Attend training to support your role and achieve required standards of competence
  • Comply with all policies and procedures
  • Support the Team Leader and carry out other general duties

What you’ll need:

  • Fluent in Korean and English (spoken and written)
  • Be able to work within a high-pressure environment
  • Be able to multi task
  • Good analytical skills
  • Proficient with computer
  • Previous experience in a customer service role would be beneficial
  • Highly effective communication skills
  • Valid working permit for the UK.

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Account Manager (German)

Information
  • Location: South West London, London, England
  • Sector: Manufacturing and Production
  • Contract: --Select One--
Job Description

Account Manager (German)

SW London

£35K + Bonus + Benefits

Permanent Full time

The company:

Our client is an international market leader in packaging. They are looking for a professional and energetic candidate who will be supporting sales, administration and main point of contact for Key accounts.

Responsibilities:

  • Act as the business point of contact for the following sales support functions: Supplying quotations; Organising delivery of samples; Coordinating new product designs; Managing the critical path for product launches with customers; and arranging technical support from the UK should this be necessary.
  • Being responsible for accurate stock forecast to be made for the inventory.
  • Managing orders and seeking repeat orders as you will be aware of future demand.
  • Other administrative functions including order processing, organising delivery times and invoicing.
  • Liaise with internal departments and 3rd parties in order to solve the client’s queries and ensure the time frame for each client’s order is followed

You will need:

  • Fluent English AND German is a MUST
  • Strong analytical, attention to detail, communication and problem solving skills
  • Ability to make timely and effective decisions
  • Proficient in Excel is a MUST
  • Excellent verbal and written communication skills required.
  • Ability to work on an individual level as well as a team environment.
  • Ability to adjust to competing and shifting priorities
  • Knowledge of ERP and CRM system is a plus
  • Understanding of either distribution or manufacturing processes
  • Knowledge of packaging industry would be a plus

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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German & Italian Speaking Customer Service Specialist

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: Call Centre and Customer Service
  • Contract: --Select One--
Job Description

German & Italian Speaking Customer Service Specialist

Full-Time Permanent

Sunbury-on-Thames

Up to £22K + benefits + travel allowance

Our client, an international company, is seeking to appoint a German AND Italian speaking Customer Service Specialist. The successful candidate will be responsible for queries coming via telephone, emails, social media channels.

Key Tasks

  • Receive queries from customers from different markets in an efficient and timely manner to ensure customer satisfaction as well updating database.
  • Provide first level technical support. Calls that exceed first level technical support should be passed to the Technical Support team.
  • Manage live chat requests, respond to comments from the social media management system and emails.
  • Follow company procedures to manage logistical issues.
  • Participate in regular hands-on product training to increase product knowledge.
  • Regularly review and update email templates used in the CRM system.
  • Perform other work-related duties as assigned.

Key skills

  • Must be fluent in English, German and Italian
  • The candidate should be customer focused, have excellent communication and organisational skills.
  • 1-year experience of dealing with customers on the phone and in email in an administrative/office-based role would be ideal.
  • Some interest in gaming would be a plus
  • Ability to prioritise their own workload, be able to co-operate with others in a close team environment, be numerate and be able to use independent judgment.

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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French speaking Market Research Consultant

Information
  • Location: North London, London, England
  • Sector: Media
  • Contract: --Select One--
Job Description

French speaking Market Research Consultant

North London

£12.00 per hour

Full-Time Temporary

Monday to Friday

Our client, a well-established and successful marketing agency is looking for an enthusiastic French speaking consultant to join their extremely friendly team in North London.

Starting next week!

Key Tasks

  • Market research within your market
  • Contacting B2B clients
  • Research Interviews
  • Actively contacting clients and potential customers on a daily basis
  • Updating and managing database

Key skills

  • Fluent French and English is a MUST
  • Excellent communication skills
  • Background within sales, market research, telemarketing, telesales or a business development type role would be ideal
  • A good business acumen with the ability to assimilate and absorb information
  • Good knowledge in Microsoft Office applications
  • Multitasking and strong attention to details

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Market Research Consultant

Information
  • Location: North London, London, England
  • Sector: Media
  • Contract: --Select One--
Job Description

Market Research Consultant

North London

£11.00 per hour

Full-Time Temporary

Monday to Friday

Our client, a well-established and successful marketing agency is looking for an enthusiastic English speaking consultant to join their extremely friendly team in North London.

Starting next week!

Key Tasks

  • Market research within your market
  • Contacting B2B clients
  • Research Interviews
  • Actively contacting clients and potential customers on a daily basis
  • Updating and managing database

Key skills

  • Fluent English is a MUST
  • Excellent communication skills
  • Background within sales, market research, telemarketing, telesales or a business development type role would be ideal
  • A good business acumen with the ability to assimilate and absorb information
  • Good knowledge in Microsoft Office applications
  • Multitasking and strong attention to details

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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German (+ Italian ideally) Customer Service Specialist

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: Call Centre and Customer Service
  • Contract: Full Time
Job Description

German (+ Italian ideally) Customer Service Specialist

Maternity Cover

Sunbury-on-Thames

Up to £22K + 15% retention bonus + benefits + travel allowance

Our client, an international company, is seeking to appoint a German AND Italian speaking Customer Service Specialist. The successful candidate will be responsible for queries coming via telephone, emails, social media channels.

Key Tasks

  • Receive queries from customers from different markets in an efficient and timely manner to ensure customer satisfaction as well updating database.
  • Provide first level technical support. Calls that exceed first level technical support should be passed to the Technical Support team.
  • Manage live chat requests, respond to comments from the social media management system and emails.
  • Follow company procedures to manage logistical issues.
  • Participate in regular hands-on product training to increase product knowledge.
  • Regularly review and update email templates used in the CRM system.
  • Perform other work related duties as assigned.

Key skills


  • Must be fluent in English AND German.
  • Fluent Italian will be a plus
  • The candidate should be customer focused, have excellent communication and organisational skills.
  • 1 year experience of dealing with customers on the phone and in email in an administrative/office-based role would be ideal.
  • Some interest in gaming would be a plus
  • Ability to prioritise their own workload, be able to co-operate with others in a close team environment, be numerate and be able to use independent judgment.

  • Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

    Read More

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    French Speaking Customer Service Supervisor

    Information
    • Location: London, England
    • Sector: Call Centre and Customer Service
    • Contract: --Select One--
    Job Description

    French Speaking Customer Service Supervisor

    West London

    Salary Competitive + benefits

    The company:

    Our client, a well established organisation within the creative / interior design sector is looking for someone to join their team based in West London as a supervisor. You will mentor and develop the team and ensure they can excel through encouragement and empowerment.

    You need to have:

    • Perfect fluency in English AND French
    • Experience within customer service. Ideally with B2B clients.
    • Experience in a leader or supervisor role.
    • Impeccable organisation skills with the ability to prioritise
    • Strong analytical skills
    • An excellent communicator and problem solving
    • Adaptability and attention to detail.
    • Computer literate

    What you’ll do:

    • Assisting the team by performing the tasks with them
    • Liaise with international offices utilising French.
    • Updating and reviewing daily /weekly reports and weekly meetings with managers.
    • Direct the daily operations of the customer service team
    • Plan, prioritize and delegate work tasks to ensure proper functioning of the department
    • Handle complex and escalated customer service issues
    • Monitor accuracy of reporting and data base information
    • Liaise with company management to support and implement growth strategies
    • Evaluate and manage staff’s performance
    • Assist with staff recruitment as well as training when needed.
    • Supporting the Sales teams to contribute to sales growth and targets
    • Develop and build relationships with key accounts
    • Assist in supporting other areas of Customer Services when required
    • Travel up to twice per year to exhibitions in France.

    Please note:

    • If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion.
    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Multilingual Recruitment website for an overview of all our vacancies.
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    French and (Italian or Spanish) Customer Service Specialist

    Information
    • Location: Sunbury-On-Thames, Middlesex, England
    • Sector: IT
    • Contract: --Select One--
    Job Description

    French and (either Italian or Spanish) Customer Service Specialist

    Sunbury-on-Thames

    Permanent Full Time

    Up to £22K + bonus + benefits + travel allowance

    Our client, an international company, is seeking to appoint a French and (either Italian or Spanish) Customer Service Specialist. The successful candidate will be responsible for calls, chat, and email queries in a professional, friendly, and efficient manner.

    Key Tasks

    • To receive incoming calls from customers; managing chats, social media comments and emails.
    • Provide first level technical support and if required escalate to Technical Support when applicable
    • Be involved in team training to increase knowledge
    • Update and ensure the internal database is accurate.
    • To perform other work related duties as assigned.

    Key skills

    • Fluent in English AND French is a Must
    • Fluent in Italian or Spanish would be a plus
    • The candidate should be customer focused, have excellent communication and organisational skills.
    • Ideally 1 year experience of dealing with customers on the phone and via email in an administrative/office-based role
    • The candidate should have the ability to co-ordinate and resolve a variety of customer concerns/queries.
    • Interest in gaming would a big plus
    • Experience within online communities would be advantageous.

    Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
    Read More

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    Italian speaking Customer Support Agent

    Information
    • Location: London, England
    • Sector: Call Centre and Customer Service
    • Contract: --Select One--
    Job Description

    Italian speaking Customer Support Agent

    £23K per annum + Monthly Bonus (on performance) + Benefits

    Permanent Full-time

    Central London

    Are you friendly and ready to start your career with one of the trendiest e-commerce and retail company? We have an exciting opportunity available now!

    Join a friendly, passionate, multi-cultural team as a Customer Support Agent with mother tongue level in Italian working Monday to Friday.

    Main responsibilities:

    • Efficiently and effectively handle queries from customers over the phone, via emails and on social Media.
    • Achieve individual targets and contribute fully to achieving departmental response time targets to queries.
    • Liaise with other areas of the company as well as any relevant third parties through appropriate channels
    • Identify and assist to resolve issues arising from customer contact.
    • Assist in providing initial training to new customer support agents as and when required
    • Help Customer Support Supervisor and Team Leader to evaluate root causes of issues and strive to alleviate such issues from occurring.

    Experience:

    • English fluent
    • Fluent Italian is a must
    • Ready to learn and be trained
    • Great attitude

    Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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