Customer Care Administrator

Information
  • Location: Warrington, Cheshire, England
  • Sector: Call Centre and Customer Service
  • Contract: Full Time
Job Description

Customer Care Administrator

Warrington

6 months contract (with the possibility to become permanent)

£19,000 per annum + Benefits

Kerr operating as an employment business working on behalf of our client, a global electronic manufacturer, is seeking to appoint a Customer Care Administrator. The successful candidate will be joining a friendly and passionate team.

Working hours: 8:00 am to 5:00 pm

Responsibilities

  • Ensure all calls are answered and complete all outbound activities
  • Manage any queries relating to the products warranties or billable repairs and ensure they are processed timely
  • Ensure the communications with customer and call- centres is updated on the systems
  • Be sure all collections and the delivery of products are in line with customer requested dates within the normal time frame
  • Liaise with different departments on an appropriate way to proactively communicate with customer and ensure they are updated regularly
  • Ensure any claims from missing deliveries/damaged deliveries are escalated as required
  • Assist Account Manager and support Team Leader when required

Experiences required

  • Fluent in English is a must
  • Experience with Customer Care or Sales
  • Intermediate level Excel Skills
  • Excellent communication skills
  • Personable and team player attitude

Closing date: 15/09/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Area Manager (Bristol)

Information
  • Location: Bristol , Bristol, England
  • Sector: Education and Training
  • Contract: --Select One--
Job Description

Area Manager (Bristol)

£27k basic salary (£29k after probation) + Benefits

Permanent Full-time

Bristol

Kerr operating as an employment business working on behalf of our client, a successful and international company within educational sector. Join a friendly and passionate team as the Area Manager. The ideal candidate will be working in a pre-determined geographical area; supporting the business to fully succeed in line with the company’s instructional and operational qualities and objectives.

Working hours: Monday to Friday; 9am to 5pm (may work outside the hours occasionally)

Main responsibilities

  • Working closely with the franchisee, proactively and effectively develop the centres, ensuring all centres in your geographical area reach and maintain the expected instructional and operational quality standards
  • Maintaining an effective, regular, study centre visit schedule with all franchisees in your assigned geographical area and to provide timely and detailed centre information to franchisees and line manager
  • Developing, present and implement a full area annual strategy and action plan and ensure objectives are fully met within the agreed timescales.
  • Providing exceptional support and guidance to franchisees. Including, but not limited to, offering them strategies and advice on achieving targets, local advertising options, centre promotion, improving student retention and growing their study centre, etc.
  • Liaising with different departments/teams across the business
  • Attending supervision, training and meetings as and when required.

Experience

  • At least a B grade in GCSE Maths and English or equivalent
  • Bachelor’s degree or equivalent would be ideal
  • Experience working within a franchising and/or educational environment
  • A strong passion for education and training
  • Computer literate in different packages including Word, PowerPoint and Excel
  • Excellent communication skills
  • A professional, positive and enthusiastic manner
  • A full clean drivers licence and ability to drive

Closing Date: 20th of September 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Area Manager (London)

Information
  • Location: London, England
  • Sector: Education and Training
  • Contract: --Select One--
Job Description

Area Manager (London)

£30K basic salary (£32K after probation) + Benefits

Permanent Full-time

West London

Kerr operating as an employment business working on behalf of our client, a successful and international company within educational sector. Join a friendly and passionate team as the Area Manager. The ideal candidate will be working in a pre-determined geographical area; supporting the business to fully succeed in line with the company’s instructional and operational qualities and objectives.

Working hours: Monday to Friday; 9am to 5pm (may work outside the hours occasionally)

Main responsibilities

  • Working closely with the franchisee, proactively and effectively develop the centres, ensuring all centres in your geographical area reach and maintain the expected instructional and operational quality standards
  • Maintaining an effective, regular, study centre visit schedule with all franchisees in your assigned geographical area and to provide timely and detailed centre information to franchisees and line manager
  • Developing, present and implement a full area annual strategy and action plan and ensure objectives are fully met within the agreed timescales.
  • Providing exceptional support and guidance to franchisees. Including, but not limited to, offering them strategies and advice on achieving targets, local advertising options, centre promotion, improving student retention and growing their study centre, etc.
  • Liaising with different departments/teams across the business
  • Attending supervision, training and meetings as and when required.

Experience

  • At least a B grade in GCSE Maths and English or equivalent
  • Bachelor’s degree or equivalent would be ideal
  • Experience working within a franchising and/or educational environment
  • A strong passion for education and training
  • Computer literate in different packages including Word, PowerPoint and Excel
  • Excellent communication skills
  • A professional, positive and enthusiastic manner
  • A full clean driving licence and ability to drive

Closing Date: 20th of September 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Area Manager (Birmingham)

Information
  • Location: Birmingham, West Midlands, England
  • Sector: Education and Training
  • Contract: Full Time
Job Description

Area Manager (Birmingham)

£27K basic salary (£29K after probation) + Benefits

Permanent Full-time

Birmingham

Kerr operating as an employment business working on behalf of our client, a successful and international company within the educational sector. Join a friendly and passionate team as the Area Manager. The ideal candidate will be working in a pre-determined geographical area; supporting the business to fully succeed in line with the company’s instructional and operational qualities and objectives.

Working hours: Monday to Friday; 9am to 5pm (may work outside the hours occasionally)

Main responsibilities

  • Working closely with the franchisee, proactively and effectively develop the centres, ensuring all centres in your geographical area reach and maintain the expected instructional and operational quality standards
  • Maintaining an effective, regular, study centre visit schedule with all franchisees in your assigned geographical area and to provide timely and detailed centre information to franchisees and line manager
  • Developing, present and implement a full area annual strategy and action plan and ensure objectives are fully met within the agreed timescales.
  • Providing exceptional support and guidance to franchisees. Including, but not limited to, offering them strategies and advice on achieving targets, local advertising options, centre promotion, improving student retention and growing their study centre, etc.
  • Liaising with different departments/teams across the business
  • Attending supervision, training and meetings as and when required.

Experience

  • At least a B grade in GCSE Maths and English or equivalent
  • Bachelor’s degree or equivalent would be ideal
  • Experience working within a franchising and/or educational environment
  • A strong passion for education and training
  • Computer literate in different packages including Word, PowerPoint and Excel
  • Excellent communication skills
  • A professional, positive and enthusiastic manner
  • A full clean drivers’ licence and ability to drive

Closing Date: 18/09/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
Read More

Apply Now

Upload CV

Upload Cover Letter (Optional)

Area Manager (Manchester)

Information
  • Location: Manchester, Greater Manchester, England
  • Sector: Education and Training
  • Contract: Full Time
Job Description

Area Manager (Manchester)

£27K basic salary (£29K after probation) + Benefits

Permanent Full-time

Manchester

Kerr operating as an employment business working on behalf of our client, a successful and international company within educational sector. Join a friendly and passionate team as the Area Manager. The ideal candidate will be working in a pre-determined geographical area; supporting the business to fully succeed in line with the company’s instructional and operational qualities and objectives.

Working hours: Monday to Friday; 9am to 5pm (may work outside the hours occasionally)

Main responsibilities

  • Working closely with the franchisee, proactively and effectively develop the centres, ensuring all centres in your geographical area reach and maintain the expected instructional and operational quality standards
  • Maintaining an effective, regular, study centre visit schedule with all franchisees in your assigned geographical area and to provide timely and detailed centre information to franchisees and line manager
  • Developing, present and implement a full area annual strategy and action plan and ensure objectives are fully met within the agreed timescales.
  • Providing exceptional support and guidance to franchisees. Including, but not limited to, offering them strategies and advice on achieving targets, local advertising options, centre promotion, improving student retention and growing their study centre, etc.
  • Liaising with different departments/teams across the business
  • Attending supervision, training and meetings as and when required.

Experience

  • At least a B grade in GCSE Maths and English or equivalent
  • Bachelor’s degree or equivalent would be ideal
  • Experience working within a franchising and/or educational environment
  • A strong passion for education and training
  • Computer literate in different packages including Word, PowerPoint and Excel
  • Excellent communication skills
  • A professional, positive and enthusiastic manner
  • A full clean drivers licence and ability to drive

Closing Date: 30th September 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

Read More

Apply Now

Upload CV

Upload Cover Letter (Optional)

French speaking Direct Sales Manager

Information
  • Location: East London, London, England
  • Sector: Sales
  • Contract: Full Time
Job Description

French speaking Direct Sales Manager

Salary up to £60,000 (based on experience) + commission + benefits

Full-time Permanent

East London

Kerr Recruitment is operating on behalf of our client, an international leading company delivering technology and bespoken design solutions that is seeking to appoint a Sales Manager.

Monday-Friday Full Time

Responsibilities

  • Learn the product offerings to become an expert for key brand clients.
  • Develop account and territory sales plans and strategies for assigned customer base to meet assigned sales quotas and goals.
  • Responsible for the full sales cycle and maintain key relationship with current and potential clients.
  • Sales presentations and proposals to clients. These clients may include individuals of all levels of seniority within key accounts.
  • Review and negotiate complex agreements and be the primary contact for the company
  • Own and resolve general sales inquiries
  • Collaborate across the organization with marketing, support, pre sales engineering and development teams.

Requirements

  • Fluent in French is a MUST
  • Business degree would be ideal.
  • 3-5 years minimum whole sales cycle experience required.
  • Proven track record of meeting/exceeding sales targets.
  • Proven track record in closing large enterprise level accounts.
  • Previous experience within complex products or services sales within IT, SaaS, Marketing, Media, or Publishing would be ideal but not mandatory.
  • Excellent verbal and written communication as well as presentation skills.
  • Experience in planning, managing and implementing Account strategies.
  • Experience with Salesforce is a plus.
  • Strong prospecting skills.
  • Excellent contract negotiation skills.
  • Travel occasionally
  • Understanding of CRM technology.

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

Closing Date: 30th September 2019

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Dutch speaking Sales Representative

Information
  • Location: Liverpool, Merseyside, England
  • Sector: IT
  • Contract: Permanent
Job Description

Dutch speaking Sales representative

Liverpool

Full-time/Permanent

Salary depending on experience

Our client, who provides the world’s leading B2B companies with expert managed services, cloud software and best-practice processes proven to increase customer success, drive revenue growth and decrease churn from existing customer, is currently looking for an excellent sales representative for the Dutch market.

Working hours: Monday to Friday 8am to 5pm with 1h lunch

Starting date: ASAP

What you’ll do:

  • Responsible for the overall sales focusing on dormant and potential clients ensuring each opportunity is maximised.
  • Working to sales targets
  • Working individually and as part of a team.
  • Completing reports
  • Managing the entire service sales cycle from prospect to close and following up where necessary.
  • Ensuring the integrity of client information is developed and maintained to a required standard in all databases.

What you’ll need:

  • Full fluency in Dutch
  • Experience within sales would be ideal
  • Being an excellent team player and target driven.
  • Experience building customer relationships which is telephone based
  • Being able to work under pressure
  • Excellent attention to detail
  • Superior communication skills
  • Strong Microsoft Office package

Closing date: 15/09/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
  • Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
Read More

Apply Now

Upload CV

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German speaking Sales Representative

Information
  • Location: Liverpool, Merseyside, England
  • Sector: Sales
  • Contract: Full Time
Job Description

German speaking Sales representative

Liverpool

Full-time/Permanent

Salary depending on experience

The client:

Our client, who provides the world’s leading B2B companies with expert managed services, cloud software and best-practice processes proven to increase customer success, drive revenue growth and decrease churn from existing customer, is currently looking for an excellent sales representative for the German market.

Starting date: ASAP

What you’ll do:

  • Responsible for the overall sales focusing on dormant and potential clients ensuring each opportunity is maximised.
  • Working to sales targets
  • Working individually and as part of a team.
  • Completing reports
  • Managing the entire service sales cycle from prospect to close and following up where necessary.
  • Ensuring the integrity of client information is developed and maintained to a required standard in all databases.

Mon-Fri 8am-5pm with 1 hour lunch

What you’ll need:

  • Full fluency in German
  • Experience within sales would be ideal
  • Being an excellent team player and target driven.
  • Experience building customer relationships which is telephone based
  • Being able to work under pressure
  • Excellent attention to detail
  • Superior communication skills
  • Strong Microsoft Office package

Closing date: 15/09/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
  • Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
Read More

Apply Now

Upload CV

Upload Cover Letter (Optional)

French speaking Business Development - Sales Manager

Information
  • Location: London, England
  • Sector: Sales
  • Contract: Permanent
Job Description

French speaking Sales Manager

Salary up to £60,000 (based on experience) + uncapped commission + benefits

Full-time Permanent

East London

Kerr Recruitment is operating on behalf of our client, an international leading company delivering technology and bespoken user generated content and visual marketing that is seeking to appoint a Sales Manager. This role is not managing a team and is primarily focused on BD and bringing new clients to the company.

Monday-Friday Full Time

Responsibilities

  • Drive the sales cycle including prospecting, building a pipeline of opportunities, pricing, negotiating and closing new business to achieve revenue quarterly quota.
  • Conduct sales calls and demos to promote the company’s services.
  • Bring the company’s vision on visual marketing further into the markets.
  • Successfully conduct market analysis within your given territory/accounts to acquire new business.
  • Be an expert in the products and service offerings to the clients’ in meeting their marketing benchmarks.
  • Understand the clients’ organizational structure, business model, and online marketing strategies to be able to effectively sell the company’s solution.
  • Effective negotiation of complex sales cycles and technical agreements.
  • Provide an accurate forecast of new business opportunities, and meet and exceed monthly and quarterly revenue targets.
  • Attend local events.

Ideal candidate will have:

  • Fluent in French is a MUST
  • Business degree would be ideal.
  • Experience in SaaS sales is a MUST
  • Experience with enterprise sales and closing annual or multiyear deals.
  • Previous experience within complex products or services sales within Marketing, Digital, or Media.
  • Excellent verbal and written communication as well as presentation skills.
  • Experience handling and supervising professional service-related implementations.
  • Strong prospecting skills.
  • Excellent contract negotiation skills.
  • Travel occasionally
  • Understanding of CRM technology.

Closing Date: 30th of August 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

Closing Date: 30th July 2019

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