German & Italian Speaking Customer Service Specialist

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: Call Centre and Customer Service
  • Contract: --Select One--
Job Description

German & Italian Speaking Customer Service Specialist

Permanent Full Time

Sunbury-on-Thames

Up to £22K + bonus + benefits + travel allowance

Kerr operating as an employment business is seeking to appoint a German AND Italian speaking Customer Service Specialist with our client, an international company within the IT sector. The successful candidate will be responsible for queries coming via telephone, emails, social media channels.

Working hours: Monday to Thursday 8am to 5pm/ Friday 8am to 3pm

Key Tasks

  • Receive queries from customers from different markets in an efficient and timely manner to ensure customer satisfaction as well updating database.
  • Provide first level technical support. Calls that exceed first level technical support should be passed to the Technical Support team.
  • Manage live chat requests, respond to comments from the social media management system and emails.
  • Follow company procedures to manage logistical issues.
  • Participate in regular hands-on product training to increase product knowledge.
  • Regularly review and update email templates used in the CRM system.
  • Perform other work-related duties as assigned.

Ideal candidate would have:

  • Must be fluent in English, German and Italian
  • The candidate should be customer focused, have excellent communication and organisational skills.
  • 1-year experience of dealing with customers on the phone and in email in an administrative/office-based role would be ideal.
  • Some interest in gaming would be a plus
  • Ability to prioritise their own workload, be able to co-operate with others in a close team environment, be numerate and be able to use independent judgement.

Closing Date: 22nd March 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
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Accounting Officer

Information
  • Location: City of London, London, England
  • Sector: Banking
  • Contract: --Select One--
Job Description

Mandarin speaking Accounting Officer

£30K to £35K (depending on experience) + Bonus

Permanent Full-time

City of London

Kerr operating as an employment business is seeking to appoint an Accounting Officer for our client, an international organisation within banking industry based in central London.

Working hours: Monday to Friday 9am to 5pm

Responsibilities:

  • Coordinating the preparation of regulatory reports/returns
  • Updating the financial and accounting systems and updating the bank’s accounting policies and procedures
  • Producing relevant financial information (i.e. Balance Sheet, P&L statement, etc.) and Daily & Monthly account reconciliations
  • Establishes and maintains the Branch’s fiscal record by utilising generally accepted accounting principals
  • VAT returns and corporation tax computations

Ideal candidate would have:

  • Excellent spoken and written Mandarin and English
  • Experience in financial industry is a must
  • Experience within accounting function would be ideal
  • Proactive, team player and attention to details

Closing Date: 8th March 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Team Coordinator - Call Centre

Information
  • Location: London, England
  • Sector: Call Centre and Customer Service
  • Contract: Full Time
Job Description

Team Coordinator - Call Centre

Permanent Full-time

West London

Up to £35K + benefits

Kerr operating as an employment business working on behalf of our client, an extremely successful company within the travelling sector that is seeking to appoint a Team Coordinator to join their team based in West London to be responsible for the recruitment process, training and development of the team.

What you’ll do:

  • Support CS Team Manager and HR with recruitment, training and development to help grow the International Customer Service team
  • Support the end to end recruitment process, from screening candidates and arranging interviews through to onboarding and inductions.
  • Deliver induction and training program to all new members of the CS team
  • Assist the Team Manager with monitoring and managing performance of agents.
  • Proactively manage overall workload in the call centre and assist agents with day to day queries
  • Hold regular 1 2 1 reviews, reviewing achievements and setting development goals
  • Develop team members skills, build knowledge and understanding of systems and processes to achieve the benchmarks of our Competency Framework
  • Assist with ongoing training needs in Customer Services and updating processes/manuals
  • Work closely with the Customer Operations Team and Brand teams to ensure the Customer Services team is working effectively.
  • To ensure all team members adhere to guidelines and principles of governing bodies such as ABTA, ATOL, Data Protection and 3rd Party Supplier terms and conditions

Ideal candidate would have:

  • Fluency in English is a must
  • Fluent in another European language would be a plus
  • Experience training, coaching and mentoring as well as adapting to different learning styles
  • Experience with international call centres will be a plus
  • Comfortable with using standard PC applications.
  • Experience or understanding of the travelling industry

37.5 hours a week through a shift based rota across a 7 day week operation.

Closing Date: 29th March 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Research Analyst with Languages

Information
  • Location: London, England
  • Sector: Financial Services
  • Contract: --Select One--
Job Description

Research Analyst with Languages

£26,000-£34,000 (based on experience) + benefits

Full-time Permanent

Richmond

Kerr Recruitment is operating on behalf of our client, an international research and consulting company. Our client is looking for a Research Analyst fluent in English and preferably in another Western European language to join their team. The ideal candidate would be someone passionate about languages, good at keeping relations and who possesses a persistent attitude.

Working hours: Monday-Friday from 8/9 am to 5/6 pm

Main Responsibilities:

  • Conducting research
  • Writing reports
  • Executing interviews
  • Contacting existing and potential customers
  • Analysing data and statistics
  • Getting involved in projects
  • Taking part in trainings
  • Communicating with different and several clients from all over the world
  • Attending events and conferences

The ideal candidate will:

  • Be fluent in English (both written and spoken)
  • Be fluent in another language (both written and spoken-Spanish, Italian, French, German, Portuguese, Russian as well as non-European Languages such as Arabic, Farsi, Japanese, Korean, Thai)
  • Have good numerical skills
  • Have strong communication skills
  • Have attention to detail
  • Be able to work both as a part of a team and as an individual
  • Have previous experience in a research analyst role

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
  • The closing date for applications will be 31st March 2019
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Marketing and Events Coordinator

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: Marketing
  • Contract: Full Time
Job Description

Marketing and Events Coordinator

Permanent Full-time

Sunbury on Thames

Up to £25K + benefits + bonus + travel allowance

Kerr operating as an employment business working on behalf of our client, an internationally IT company, is seeking to appoint a Marketing and Events Coordinator to join their team based in Sunbury On Thames to be responsible for organising events and publish and maintain marketing and sales material focusing on gaming.

What you’ll do:

  • Coordination of product launches in EMEA. Working with local marketing teams to plan, execute and communicate launches.
  • Liaise with different team as necessary to ensure the suitability and readiness of launch materials.
  • Monitor, measure and maintain different assets located on external and internal websites.
  • Working alongside the marketing manager for events (international or country or local) planning, set-up and execution.
  • Be responsible for the attendance of specific company’s equipment to events and ensure the maintenance and proper utilisation.
  • Attend events to ensure correct execution and resolve any issues. This could be international or country or local.
  • Manage the products loans to partners when necessary.
  • Project management and reports
  • Provide feedback and event insights to team.

Ideal candidate would have:

  • Fluency in English is a must
  • Fluent in another European language would be a plus
  • Experience organising events ideally within Europe.
  • Comfortable with using standard PC applications.
  • Experience or understanding of the gaming industry.
  • Able to communicate with different stakeholders internally and externally
  • Driven and diplomatic, structured and organized.
  • Pro-active, responsive, adaptable, and willing to take ownership with cultural sensitivity.

Monday to Friday from 8am to 5pm

Closing Date: 29th March 2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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PR Executive

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: Advertising and PR
  • Contract: --Select One--
Job Description

PR Executive

Permanent/ Full-time

Sunbury-on-Thames

£26K - £27K + Bonus + Benefits + Travel Allowance

Kerr Recruitment is operating on behalf of our client, an international leading IT hardware company. Our client are seeking to appoint a PR Executive who will be responsible for the direct day-to-day planning, execution and results of all PR activities for nominated countries.

Working hours: 8am - 5pm, Monday - Thursday/ 8am - 3pm on Friday

Responsibilities:

  • Assist the EMEA PR Manager and Marketing Director in the creation of PR strategy around product launches and both brand and product campaigns and activities
  • Liaise with Marketing team members to align content or activities to compliment and support PR activities & campaigns
  • Work with the PR Manager to create direct media lists for countries where the company does not have agency support but still need reviews
  • Establish direct relationships with top tier media across a number of countries as necessary
  • Support the set-up and execution of press events, influencer days and PR activations; attending these as necessary.
  • Create and distribute weekly updates to agencies on internal activities
  • Ensure any PR Purchase Orders and any related invoices for PR agencies and other PR related activities are created and maintained effectively
  • Working with the EMEA PR Manager track and report on local PR budget spend using in-house tracking tools
  • Handle evaluation requests for review units for assigned countries. To include; ordering, shipping, returns, resolving issues and reporting
  • Administer goodies requests. To include ordering and shipping for assigned countries

The ideal candidate will:

  • Be fluent in English
  • Be fluent in another European language would be a big plus
  • Have a Degree level education in a relevant discipline would be ideal
  • Have 2-3 years proven PR / Journalism experience gained either in an agency or in-house with experience of B2B or B2C traditional and/or digital campaigns
  • Understand technology and experience of working with B2B and/or B2C tech is highly desirable
  • Have MS Word, Excel and PowerPoint skills
  • Have strong writing and organisations skills

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
  • The closing date for applications will be 29th of March 2019

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Sales Manager for the UK Market

Information
  • Location: City of London, London, England
  • Sector: Sales
  • Contract: Full Time
Job Description

Sales Manager for the UK Market

Salary up to £35K + (Uncapped) Commission + Benefits

Permanent Full-time

East London

Kerr operating as an employment business have an exciting opportunity available with an entrepreneurial e-commerce company providing one-of-a-kind technology for the hospitality sector to increase revenue. Looking for new sales candidates to join their team based in London.

Main responsibilities

  • Generate new clients from scratch as well as improve relationship with current clients.
  • Build your pipeline to help achieve growth targets.
  • Create your own network within the industry.
  • Gather customer feedback, monitor market trends and feed this back to the rest of the team
  • Be an active person within the company and bring your ideas in order to improve the marketing strategy.
  • Travel for client meetings as well as industry events.

Ideal candidate would have:

  • Excellent spoken and written English
  • Experience within the hospitality industry
  • Outgoing, driven and communicative. Able to explain complex concepts in a simple way.
  • Able to work in a fast paced environment and stay focused.

Monday to Friday Flexible office hours

Closing Date: 29/03/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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French speaking Sales Manager

Information
  • Location: City of London, London, England
  • Sector: IT
  • Contract: Full Time
Job Description

French speaking Sales Manager

Salary up to £35K + (Uncapped) Commission + Benefits

Permanent Full-time

East London

Kerr operating as an employment business have an exciting opportunity available with an entrepreneurial e-commerce company providing one-of-a-kind technology for the hospitality sector to increase revenue. Looking for new sales candidates to join their team based in London.

Main responsibilities

  • Generate new clients from scratch as well as improve relationship with current clients.
  • Build your pipeline to help achieve growth targets.
  • Create your own network within the industry.
  • Gather customer feedback, monitor market trends and feed this back to the rest of the team
  • Be an active person within the company and bring your ideas in order to improve the marketing strategy.
  • Travel for client meetings as well as industry events.

Ideal candidate would have:

  • Fluent French is a MUST
  • Excellent spoken and written English
  • Experience within the hospitality industry
  • Outgoing, driven and communicative. Able to explain complex concepts in a simple way.
  • Able to work in a fast paced environment and stay focused.

Monday to Friday Flexible office hours

Closing Date: 29/03/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Dutch or German speaking Sales Manager

Information
  • Location: City of London, London, England
  • Sector: IT
  • Contract: Full Time
Job Description

Dutch or German speaking Sales Manager

Salary up to £35K + (Uncapped) Commission + Benefits

Permanent Full-time

East London

Kerr operating as an employment business have an exciting opportunity available with an entrepreneurial e-commerce company providing one-of-a-kind technology for the hospitality sector to increase revenue. Looking for new sales candidates to join their team based in London.

Main responsibilities

  • Generate new clients from scratch as well as improve relationship with current clients.
  • Build your pipeline to help achieve growth targets.
  • Create your own network within the industry.
  • Gather customer feedback, monitor market trends and feed this back to the rest of the team
  • Be an active person within the company and bring your ideas in order to improve the marketing strategy.
  • Travel for client meetings as well as industry events.

Ideal candidate would have:

  • Fluent Dutch or German is a MUST
  • Excellent spoken and written English
  • Experience within the hospitality industry
  • Outgoing, driven and communicative. Able to explain complex concepts in a simple way.
  • Able to work in a fast paced environment and stay focused.

Monday to Friday Flexible office hours

Closing Date: 29/03/2019

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

Read More

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PR Executive

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: IT
  • Contract: --Select One--
Job Description

PR Executive

Permanent/ Full-time

Sunbury-on-Thames

£26K - £27K + Bonus + Benefits + Travel Allowance

Our client, an internationally leading IT hardware company, is seeking to appoint a PR Executive. The successful candidate will be responsible for the direct day-to-day planning, execution and results of all PR activities for nominated countries.

What you’ll do:

  • Assist the EMEA PR Manager and Marketing Director in the creation of PR strategy around product launches and both brand and product campaigns and activities
  • Liaise with Marketing team members to align content or activities to compliment and support PR activities & campaigns
  • Work with the PR Manager to create direct media lists for countries where the company does not have agency support but still need reviews
  • Establish direct relationships with top tier media across a number of countries as necessary
  • Support the set-up and execution of press events, influencer days and PR activations; attending these as necessary.
  • Create and distribute weekly updates to agencies on internal activities
  • Ensure any PR Purchase Orders and any related invoices for PR agencies and other PR related activities are created and maintained effectively
  • Working with the EMEA PR Manager track and report on local PR budget spend using in-house tracking tools
  • Handle evaluation requests for review units for assigned countries. To include; ordering, shipping, returns, resolving issues and reporting
  • Administer goodies requests. To include ordering and shipping for assigned countries

Key skills & requirements

  • Fluency in English
  • Fluent in another European language would be a big plus.
  • Degree level education in a relevant discipline ideal
  • 1-2 years proven PR / Journalism experience gained either in an agency or in-house with experience of B2B or B2C traditional and/or digital campaigns
  • An understanding of technology and experience of working with B2B and/or B2C tech is highly desirable
  • MS Word, Excel and PowerPoint skills are essential.
  • Excellent writing skills and organisations skills

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

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Business Administrator

Information
  • Location: Southampton, Hampshire, England
  • Sector: Admin and Secretarial
  • Contract: --Select One--
Job Description

Business Administrator

Southampton

£22K-£24K per annum (based on experience)

Full-time Permanent

Kerr Recruitment is operating on behalf of our client, an international specialist finance provider. Our client are looking for a Business Administrator to join their company and support the Sales team.

Working hours: Monday to Friday, 9.00am to 5.30pm

Main responsibilities:

  • Act as a main point of contact for customers and suppliers
  • Analyse financial records and gather credit search
  • Update internal system and follow procedures
  • Produce financial documents for client signature
  • Review business files, progress agreements to pay-out and assure all documents are in line with the operations
  • Carry out general admin duties

The ideal candidate will:

  • Speak fluent English
  • Produce work to a high standard
  • Have an eye for detail
  • Be able to meet deadlines
  • Have good time management and communication skills
  • Be able to work as a part of a team and as an individual

Please note:

  • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
  • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
  • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
  • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
  • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
  • The closing date for applications will be 29th of March 2019

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Polish speaking Account Manager Inside Sales

Information
  • Location: Sunbury-On-Thames, Middlesex, England
  • Sector: IT
  • Contract: Full Time
Job Description

Polish speaking Account Manager Inside Sales

Permanent Full Time

Sunbury-on-Thames

Up to £26K + bonus + benefits + travel allowance

Kerr operating as an employment business is seeking to appoint a Polish speaking Account Manager Inside Sales with our client, an international company within the IT sector. The successful candidate will be responsible for managing the relationship with customers within your market as well as aiming to increase revenue and improve procedures.

Working hours: Monday to Friday 8am to 5pm

Key Tasks

  • Managing orders and estimating deliveries based on knowledge of stock, production and delivery schedules.
  • Coordinating with other departments when necessary for your customers benefit
  • Anticipate requirements by forecasting and inventory planning. To manage inventory levels based on customer and business forecasts.
  • Proactively contact distributors and strategic channel partners to ensure successful target achievement.
  • To conduct business reviews, make recommendations to management and to ensure both correct and competitive pricing while maintaining customer satisfaction at all times.
  • Support specific partners accounts with marketing activities and plan budget.
  • To occasionally travel to customer sites and trade shows.

Ideal candidate would have:


  • Must be fluent in English AND Polish
  • Fluent French would be a plus
  • The candidate should be customer focused, have excellent communication and organisational skills.
  • Experience within sales or account management
  • Excellent negotiation, numerical and time management skills
  • Ability to prioritise their own workload, be able to co-operate with others in a close team environment and be able to use independent judgment.

  • Closing Date: 22nd March 2019

    Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job.
    • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future.
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/

    Read More

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    French Speaking Social Media Customer Support Agent

    Information
    • Location: City of London, London, England
    • Sector: Retail
    • Contract: Full Time
    Job Description

    French Speaking Social Media Customer Support Agent

    Starting Basic £23K per annum + Monthly Bonus (up to £133) + Benefits

    Permanent Full-time

    Central London

    Kerr operating as an employment business is looking for a French speaking candidate for one of our clients.

    Are you friendly and ready to start your career with one of the trendiest e-commerce and retail company? We have an exciting opportunity available now!

    Join an enthusiastic, passionate, multi-cultural team as a Social Media Customer Support Agent working Monday to Friday from either 8am to 5pm or 9am to 6pm.

    Main responsibilities:

    • You will monitor different Social Media channels such as Facebook, Twitter, among others within your market.
    • Efficiently and effectively handle queries from customers via Social Media Channels and respond to their contacts in an appropriate and timely manner utilising French.
    • Ensure you adjust your style to engage your audience and provide the best possible resolution.
    • Achieve individual targets and contribute fully to achieving departmental response time targets to queries.
    • Liaise with other areas of the company as well as any relevant third parties through appropriate channels
    • Assist in providing initial training to new customer support agents as and when required
    • Help Customer Support Supervisor and Team Leader to evaluate root causes of issues and strive to alleviate such issues from occurring.

    Experience:

    • English fluent
    • Fluent French is a must
    • Experience providing customer service via social media channels such as Facebook and Twitter.
    • Able to work on a fast paced environment
    • Up to day with social media trends
    • Interest in the fashion/interior design industries would be a plus
    • Ready to learn and be train
    • Great attitude

    Closing Date: 28th February 2019

    Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
    • Whilst we endeavor to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
    Read More

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    Japanese Speaking Cargo Sales Agent

    Information
    • Location: Hounslow, London, England
    • Sector: Sales
    • Contract: --Select One--
    Job Description

    Japanese Speaking Cargo Sales Agent

    Hutton Cross, Hounslow area

    Permanent-Full Time

    Salary £25K-£30K (based on experience) + Benefits

    The company:

    Kerr Recruitment is operating on behalf of our client, an extremely well-known company within the travel/airline sector

    Working Hours 9 am- 5.30 pm Monday to Friday.

    Responsibilities:

    • Responsible for direct and telephone sales, visiting and maintaining major customers
    • Able to negotiate at Managing Director level and empathise with ground floor staff as well.
    • Consult with clients to understand their overall business and specifically their logistics goals, and design customised shipping solutions based on those needs
    • Managing full sales cycle from developing sales leads, conducting face-to-face meetings, delivering sales presentations, and closing deals while exceeding established quotas.
    • Generating reports on a weekly/monthly basis

    Skills:

    • Fully fluent in Japanese and English
    • Sales experience in Cargo or Airline industry
    • Excellent B2B Client Services Experience
    • Enthusiastic, organised, presentable and personable
    • Able to work under pressure
    • Full driving licence is required
    • Able to provide a clear DBS (Disclose Barring Service)

    Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
    • Kerr Recruitment are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job
    • The closing date for applications will be the 23rd of March 2019

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    German Speaking Business Development Representative

    Information
    • Location: Yeovil, Somerset, England
    • Sector: Sales
    • Contract: --Select One--
    Job Description

    German Speaking Business Development Representative

    £19,500 (up to £30,000 OTE) + benefits

    Yeovil, Somerset area

    Full-time Permanent

    Kerr Recruitment is operating on behalf of our client which is in the manufacturing industry and sell an extensive range of products. They are looking for a German speaking Business Development Representative to join their team. The ideal candidate will look after existing business as well as seek new business.

    Working hours 8.30 am-5.30 pm Monday to Friday

    Responsibilities:

    • Work towards individual, departmental and business targets and objectives
    • To retain, develop and grow existing accounts in your territory by presenting products, offers and services to customers through excellent communication and listening skills
    • Executing excellence and call objectives when working through call cycles with the aim to develop your existing customers and customer retention
    • To translate, diagnose and action all customer request in order to achieve total customer satisfaction
    • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
    • Track and record activity on accounts and help to close deals to meet these targets.
    • Work with technical staff and other internal colleagues to meet customer needs
    • Lead generation - Cold call as
    • Identify potential clients, and the decision makers
    • Participate in pricing the solution/service.
    • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.

    Skills:

    • Fluent in German and English
    • Positive attitude
    • Target driven
    • Strong communication skills
    • Good at building relations
    • Tenacity and persistence
    • Previous experience in a sales environment would be beneficial

    Please note:

    • We accept spontaneous applications via email - do not hesitate to send us your CV, stating what kind of role you would be looking for.
    • Please do not hesitate to regularly have a look at the Kerr Recruitment website for an overview of all our vacancies.
    • By applying for the above position and providing your personal data to us you understand that your data will be processed in line with our Privacy Policy. To view our full Privacy Policy please go to http://www.kerr-recruitment.co.uk/privacy-notice/
    • The closing date for applications will be the 25th of March 2019

    Read More

    Apply Now

    Upload CV

    Upload Cover Letter (Optional)

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