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| Portugues Speaking Product Information Support Engineer Job Type: Permanent Language: Location: West Sussex Pay: £Â£30000 to £Â£35000 per Portugues Speaking Product Information Support Engineer Salary up to £35 K depending on experience + excellent benefits Our client is a leading organisation in the medical sector are seeking to appoint Portugues speaking Product Information Support Engineer. Responsibilities: Providing service staff with assistance on technical service issues, and handling escalated technical issues per established policies and procedures. Pro-actively investigate and resolve technical issues that impede the installation, support, and/or use of our products (core products as well as third-party equipment), and effectively communicate resolutions to Client Service Department and customers. Generate installation and technical documentation for new products and beta versions of existing products. Validate third-party software (e.g. COTS such as service packs, drivers, etc.) and hardware (digitizers, cameras, etc.) used in conjunction with products and educate service on new products and procedures. Pro-actively research new technologies (i.e. thin clients, web technology) that make our products more user-friendly or viable thereby benefiting customers and providing with a competitive advantage. Candidate: Must Speak Portugues and English to business fluency Ability to work independently Leadership skills (ability to initiate and drive positive change) Excellent technical skills in the areas of PC/Networking, Operating Systems, Relational Databases Talent for troubleshooting problems Familiarity/proficiency with the following: Outlook, Word, Excel, Project, PCAnywhere and Clientele, as well as all MS server/workstation operating systems, Novell, Citrix/Metaframe, and Pervasive Working knowledge/understanding of the company’s information software and equipment Ability to analyse performance data, present results and use evidence to initiate improvements Ability to communicate effectively at all levels, presenting information in a clear and concise manner We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Multilingual website to review many new job opportunities in which you may be interested. JE1004-10
We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit our website to review many new job opportunities in which you may be interested, or alternatively, follow us on Twitter to keep up to speed with all the latest jobs as they are posted at twitter.com/kerrrecruitment For further information on this vacancy, please contact Faria Humayra on 020 8998 4086 or email fh@kerr-recruitment.co.uk. 
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