Italian speaking Business Development Executive

Media industry

North West London

Temp to perm

£10 per hour, then £21K per annum +Great commission

Start date: asap

Our client, a well established organization within the media and advertising industry, is looking for an energetic Italian spkg Business Development executive to join their results-oriented, customer-centric, fun and highly creative culture. Team members receive a generous benefits package, and enjoy working with and learning from the best and the brightest in this dynamic industry. Our client recognizes and reward outstanding performance, and encourages growth through our ongoing learning and development programs.

Purpose

The outbound client development Agent will have responsibility and aptitude for identifying, qualifying and advancing leads within a defined selection of accounts. This will be a telephone based role which will involve a variety of tasks; including customer service, sales (approximately 85% outbound and 15% inbound work) and act as an advisor. The role will be dealing with different types of clients such as media agencies, consumer, B2B, publishing companies, etc.

Responsibilities

-          Efficiently and effectively handle a high volume of B2B outbound calls in a metric driven Outbound Team that mirrors the function of a telemarketing environment.

-          Generate hot lead customer surveys to establish future client needs.

-          Convert clients to purchase online and actively promote brands to new and lapsed clients.

-          Generate qualified leads on client accounts through campaign-driven outbound calling against set KPIs.

-          Identify business opportunities from new registrants, inactive and potential customers.

-          Provide input to Client Development Team Leads to create Subscription Deals and Preferred Pricing Agreements.

-          Administrative work: Create/update client company accounts for registered individuals, providing customer data in support of the finance department, general administrative office duties.

-          Actively participate in trainings and coaching sessions in order to optimize product knowledge and communication strategies.

 Requirements:

• Business fluency in Italian AND English is a must

• Comfortable with outbound calling.
• Sales minded and customer oriented.
• Effective questioning and probing skills
• Confident, competent, business savvy with negotiating skills and ability to communicate at a senior level.
• Experience in telesales and/or inside sales
• Experience working in a target-driven environment
• Experience with media industry preferred

We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Multilingual website to review many new job opportunities in which you may be interested.