Order and Customs Administrator
Up to £19K + benefits + bonus + travel allowance
Our client, an internationally leading IT hardware company, is seeking to appoint an Order and Customer Administrator. The successful candidate will be able to coordinate customers’ orders processes to minimize delays and to keep information updated for the good cohesion of all different departments.
Monitoring systems to ensure e-orders from customers are treated properly and on time.Follow the whole order process and identify and solve any problem in order to minimise delays.Check the exactitude of customer’s orders details and transfer them to Warehouse for picking.Co-ordinate with Sales, Warehouse, Accounts and Planning departments and occasionally with customer directly to deal with any problem or orders modification.Create new customers account and keep them updated.Edit and keep up to date the internal database to avoid any future problem as much as possible.Run reports including daily orders performances’ analysis for management review.Plus any other work related duties.
Key skills & requirements
1-2 years of experience in office administration.Fluency in English (business level).Good computing and numeracy skills.Previous experience using CRM systems.Good knowledge of Electronic Data Interchange (EDI) method would be a plus.Excellent organisational skills.Strong attention to details.
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