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Senior Tele Researcher -French or German Speaking

Location | Altrincham
Salary | £10.00 - £10.00 per hour
Job Type | Temporary
Languages | French, German


Senior Tele Researcher
German or French Speaking
Altrincham
Temporary – 4 Weeks Contract
£10.00 per Hour
 
 
Tele Researchers are required to work on behalf of major IT clients carrying out first rate project work involving seminar fulfilment, detailed questionnaires and lead generation; this is carried out by telephone interviews and followed up by writing detailed and accurate reports of the dialogue. Tele Researchers must produce accurate, high quality reports; a prerequisite of the position is good written English with accurate comprehension and spelling.
 
Duties
Responsibilities include pre-sales discussions and market research using scripted questionnaires, attendee generation by discussing benefits of attendance to seminars and events and general improvement of supplied contact information to the highest standards of accuracy. Tele Researchers will be required to use, on a daily basis, Microsoft attendee generation to seminars and Access Excel, Word, and Outlook.  Familiarity with these products, and any other software that may be deemed necessary, is desired but not essential.
 
Skills Required
All Tele Researchers should have a basic knowledge of using a PC with experience of telephone business development, sales or research.
 
Key skills include

  • German or French to a business level
  • Personable nature
  • Ability to use the telephone effectively
  • Good communication skills
  • Efficient data entry
  • Customer focused
  • Team player
  • Ability to meet and exceed targets
  • Ability to close for meetings
  • Qualify sales opportunities
  • Use of open questioning
  • Debate the merit of the campaign/product
  • Objection handling
 
Training provided
Initial Company induction with the Telemarketing Manager followed by a complete induction and training day with our trainer, which will encompass all aspects of the position from how to use the telephone effectively through to how to input data and information onto the database. Tele Researchers will then be given a one-to-one training session with a Senior Tele Researcher who will introduce the CTI ‘phone system, email system, Access database and Outlook diary. Opportunity will then be given to listen to the Senior Tele Researchers making calls to demonstrate the skills required to generate the required information.
 
Ongoing training and briefing on each individual project is carried out by the, Telemarketing Manager and Trainer.
 
 
We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Multilingual website to review many new job opportunities in which you may be interested
 
Please note:
  • If you have not been contacted within 2 working days, unfortunately your application has not been successful on this occasion
  • We accept spontaneous applications via email – do not hesitate to send us your CV (), stating what kind of role you would be looking for
  • Regularly check back on our website for an overview of all our vacancies




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