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Senior Tele Researcher -French or German Speaking
Location | Altrincham
Senior Tele Researcher
German or French Speaking
Temporary – 4 Weeks Contract
£10.00 per Hour
Tele Researchers are required to work on behalf of major IT clients carrying out first rate project work involving seminar fulfilment, detailed questionnaires and lead generation; this is carried out by telephone interviews and followed up by writing detailed and accurate reports of the dialogue. Tele Researchers must produce accurate, high quality reports; a prerequisite of the position is good written English with accurate comprehension and spelling.
Responsibilities include pre-sales discussions and market research using scripted questionnaires, attendee generation by discussing benefits of attendance to seminars and events and general improvement of supplied contact information to the highest standards of accuracy. Tele Researchers will be required to use, on a daily basis, Microsoft attendee generation to seminars and Access Excel, Word, and Outlook. Familiarity with these products, and any other software that may be deemed necessary, is desired but not essential.
All Tele Researchers should have a basic knowledge of using a PC with experience of telephone business development, sales or research.
Key skills include
Initial Company induction with the Telemarketing Manager followed by a complete induction and training day with our trainer, which will encompass all aspects of the position from how to use the telephone effectively through to how to input data and information onto the database. Tele Researchers will then be given a one-to-one training session with a Senior Tele Researcher who will introduce the CTI ‘phone system, email system, Access database and Outlook diary. Opportunity will then be given to listen to the Senior Tele Researchers making calls to demonstrate the skills required to generate the required information.
Ongoing training and briefing on each individual project is carried out by the, Telemarketing Manager and Trainer.
We thank you for your interest. If you have not heard from us within 48 hours, in this instance, your application has not been successful. However, we do advise you to regularly visit the Kerr Multilingual website to review many new job opportunities in which you may be interested